Delivery

Your order can be delivered to addresses within Malaysia only. We don’t deliver to P.O. boxes, international reshippers or businesses that forward packages to international addresses.

 

Goods will only be delivered once full payment has been processed.

 

Delivery of ordered Goods will be arranged by call contact with the Customer after one (1) working day of receipt of payment.

 

Delivery will normally be between Monday to Friday, 9.00am to 6.00pm except on Malaysian National Public Holidays and the Company's closures as specified on the Company website.

 

The Company provides unloading service up to car porch/main entrance (for landed property, ground floor only) and loading area (for condominium, apartment or any high rise buildings). Please ensure assistance is available at the site if the items need to be unloaded at the place other than the car porch and loading area. The Company reserves the right to charge for additional unloading requirements.

 

Any dates quoted for delivery of the Goods are approximate only and the Company shall not be liable for any delay in delivery of the Goods however caused. The Goods may be delivered by the Company in advance of the quoted delivery date.

 

If the Customer is not at the scheduled delivery site, the driver will not leave the Goods as there must be an authorised person to sign for and accept delivery, hence there will be an additional delivery charges for the second call out.

 

Delivery Method, Charges & Timeline:

 

For invoices amounting to RM3000 and above, we provide FREE delivery EXCEPT to Genting Highlands, Cameron Highlands, Fraser’s Hill, Langkawi, Labuan and Sabah and Sarawak.

  

Delivery charges and lead time for invoices amounting to less than RM3000: 

Method Transport Charges Conditions Delivery Lead Time Area
Standard RM80/trip Invoice amount < RM3,000.00 5 working days Peninsular Malaysia
Stock available
Standard RM80/trip Invoice amount < RM3,000.00 Refer to our Customer Service for estimated delivery date Peninsular Malaysia
No Stock

 

  • The delivery lead time stated above refers to items where stock is available only.
  • For items without available stock, our customer service will contact to you for status update.
  • Price exclude GST.
  • Working days are from Monday to Friday, 9.00am to 6.00pm excluding Malaysian national public holidays and the Company's closures as specified on the Company website.

 

Speed Delivery – FerEx

For invoice amounting RM1000 and below, delivery location within Klang Valley. We offer speed delivery called FerEx, with details as below:

Method Transport Charges Order Cut Off Time Delivery Lead Time Area
FerEx RM120/trip Invoice Amount<RM1000 a) Order received before 11am a) Same business day (pm) Klang Valley only
Klang, Petaling Jaya, Puchong, Shah Alam, Subang Jaya, Ampang, Bandar Baru Bangi, Banting, Batu Caves, Cyberjaya, Dengkil, Gombak, Kuala Lumpur, Putrajaya, Semenyih, Serdang, Seri Kembangan, Sungai Buloh, Cheras, Hulu Langat, Kajang, Port Klang, Rawang, Selayang
b) Order received after 11am - 4pm b) Next business day (am)
b) Order received after 4pm b) Next business day (pm)

 

Please contact our Customer Service for further enquiry at : +603 7783 5000 (Monday to Friday, 9.00am to 6.00pm).

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